About us
When it comes to selecting a Computer Consultant, nothing else should be more important to you than Experience - Experience - Experience !
We are now here to help folks like you handle their IT needs. We cater to small and mid-size businesses all over the D/FW Metroplex.
We are the one you want to call if you're looking for someone who has been in your position (the CEO/Owner) for many years . . . someone who understands that the budget bucket is not a bottomless pit . . . someone who has made real world IT decisions that have long term effects on both you, your company and your customers.
We have always prided ourself on being able to stand in front of a customer and make this one bold statement. "We Can Handle ALL Of Your IT Needs!"
The buck stops with us. We don't get the luxury of saying "It's a software problem" or "It's a hardware problem" and pointing the finger at someone else.
Customers don't want to hear that! They just want the problem solved and they want it solved YESTERDAY.
** Contact us to discuss your computer issues. **
So, that is a little background on us and our company. Now let's get down to some real details of what we can do for you or your company.
**** REMOTE SUPPORT ****
This is a large part of our business these days. These days we can handle most software support issues over the phone remotely that used to require an on-site visit. Even if we have never done business with you before, we can have you connect to our system and solve most software issues immediately without the need to make a service call.
**** SETUP/INSTALLATION/UPDATES ****
We do everything from simple workstation setup/upgrades to complete office installations or relocations involving servers, workstations, cabling, printers, etc.
We do most of our own work and generally don't farm out anything to third parties. "If you want something done right, do it yourself." we have never been able to find anyone that will do the job with as much care and attention as we can do by ourself.
**** BACKUP/DISASTER RECOVERY PLANS ****
Many companies don't take disaster recovery seriously enough. There just simply is no excuse in today's world of inexpensive, multi-terabyte capacity hard drives not to have an adequate backup solution in place.
We can provide a backup solution custom tailored to your unique situation. If you need off-site backup, redundant hardware, RAID systems or UPS enabled systems, that's what we do.
**** UPGRADES/DATA MIGRATION ****
We specialize in upgrades and data migration. During our many years in the computer business we have never lost a single customer's data. If we're given a system to upgrade the VERY first thing we do before ever touching the machine is make a complete backup. This is simply a smart thing to do and good insurance for us and the customer.
We can upgrade your existing machines with a new operating system or supply you with new hardware custom designed to your exact specifications ready to be plugged in.
**** TECHNICAL LIAISON ****
We can provide an interface between you and third parties to help with getting the right services for your office such as new Internet/phone services, network attached copiers/printers, etc. We speak tech!
**** DATA RECOVERY ****
If you have a crashed system and cannot get to your data, TURN YOUR SYSTEM OFF AND CALL US!!!
Anything and everything you do to a crashed system lowers the chance that you will be able to recover your lost data. Data recovery isn't cheap but it could mean the difference between being in business and being out business.
**** HARDWARE REPAIR/UPGRADES ****
OK, it's no secret, this is the least challenging/fun part of our job but nevertheless, a necessary evil. Yes, hardware breaks. Sometimes we can do the repair in the field and sometimes we bring it back to our office for repair. We always offer pickup and delivery service but if the customer can afford the time it will certainly be cheaper if the equipment can be brought to our office. Either way, our goal is to get you back up and running ASAP.
**** NETWORKING/WIRELESS NETWORKS ****
We can install anything from simple Wireless Networks to Multi-Server domain controllers, Microsoft Small Business Server, Microsoft Home Server and everything in between. We sell hardware as a part of our business. Most of our customers don't want to be bothered with the details of what hardware to purchase. They simply know that they can trust us to supply the right product for the job at a competitive price.
**** VPN/REMOTE LOGIN SETUP ****
We can help you get a VPN setup in your office if this is what you need or help get your office setup with secure remote access to individual desktop machines.
**** PERIPHERAL DEVICE SETUP ****
We can setup any and all of your peripheral devices such as printers, scanners, web cams, surveillance cameras, NAS (Networked Attached Storage) devices, media streaming devices, routers, switches, etc.
**** UTILITY SOFTWARE RECOMMENDATIONS ****
We've saved the best for last. Here is a statement we have made for years.
"Give us a slow computer with all the software you need to get your job done or give us a fast computer with only the OS installed and we'll take the slow computer every time."
In short . . . It's the Software Stupid!!
Now, we don't mean to insult your intelligence but without software a computer is just a very expensive paper weight. We have spent years learning what software utilities can help us function more efficiently in our office. Some of these are free and some are very inexpensive utility type programs. Think of the iPhone APP store. It's these apps that have made the iPhone so popular.
These same types of small "apps" are what can make you much more productive on your desktop or laptop machine.
**** OUR GUARANTEE ****
Simple. "If we can't do what we say we can do, you don't pay for it." . . . end of story.
**** REFERENCES ****
We will be happy to provide you as many references as you need on request. We will give you owners' names and phone numbers who have known us and used our services for many years.
Give us a call today and let us help you get on with your business.
***** KOKY International (972) 372 9636 ***** *****info@kokyinternational.net*****